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7-Day Bus Tour to Yosemite, Grand Canyon South, Las Veg
Ingrid
Mar 20, 2014
 
Q:
I would like to book this tour for 2pax in Oct, but I have some questions below: 1. When the days of arriving city in LA & San Diego, should we have self-exploration there or the tour guide will accompany us? 2. If we want to watch the shows in LV, should we self-arrange the tickets or need to book through the guide 3. Are all accomodation not including breakfast? 4. After booked, when we can ensure the tour is confirmed? Thank you and look forward to your reply
QnA
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A:
| 2014-03-20 09:09:39
Dear Ingrid, Please refer to the answers below: 1. For Disneyland option, the guide might not follow with you entering the park. For the San Diego city tour the guide will accompany you. 2. We recommend you to purchase the shows from the guide directly when you are on tour. 3. Our contract hotels do not offer breakfast. However, you may check with the hotel staff to see if they will arrange breakfast with some fees. 4. After the booking is submitted and paid, we will start to process it. Basically we will confirm it within two business days. We will send you a confirmation email if the tour is confirmed. Please check your email inbox by that time. Best Regards, Justin Customer Service Rep
1-Day Grand Canyon West Skywalk Tour" target="_blank">1-Day Grand Canyon West Skywalk Tour" target="_blank">Grand Canyon National Park South Rim Bus Tour" target="_blank">10-Day Yellowstone and San Francisco Bus Tour: Bryce Ca
Lina
Mar 19, 2014
 
Q:
Can we ask to change the hotels used on the tour which are near the fremont / union city region to the hotels in city area which is convenient and easy for us to get publics transportation ?
QnA
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A:
| 2014-03-19 09:24:47
Dear Lina, We are afraid that the hotel cannot be changed to the location you mentioned. Typically the hotel specific information will not be confirmed until 24 hours prior to check in date. If you will not fly in to join the tour, we still recommend you to meet the guide at airport since the first night hotel will likely be outside of the downtown San Francisco area. Best Regards, Justin Customer Service Rep
4-Day Grand Canyon and Las Vegas Tour from Los Angeles<
Yoojung Cho
Mar 18, 2014
 
Q:
Hello, I submitted a question already, but didn't receive an answer from you guys yet, so I'm submitting once again. My friend and I will be arriving in LAX airport on Friday, July 11, and join this 4-Day Tour right at the airport upon our arrival. I have 2 major questions. 1. Are hotel locations for both in LA and Las Vegas quite nearby famous attractions in each area? If we want to visit the Grove in LA, for example, on the 1st day of the tour, do we have to take taxi or will there be ground transportation offered at extra cost? 2. We would like to end our tour in Las Vegas instead of going back to LA since we're planning on taking a domestic flight from Vegas to Minneapolis on the last day of the tour. According to the itinerary, it says that those wanting to end the tour in Vegas will be dropped off at the MGM Grand Hotel & Casino nearby McCarran airport after a free lunch buffet around noon. Then for our domestic flight from Vegas to Minneapolis, what time flight should we book? Would 4pm flight departing from Vegas leave enough time for us? I'd appreciate it if you could answer my questions asap as I would like to book this tour and get the flight tickets asap as well. Thanks.
QnA
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A:
| 2014-03-18 14:33:57
Dear Yoojung Cho, We apologize for the inconvenience and delay in your reply. Usually, we use Radisson Whittier/Comfort Suites Rosemead/Best Western Rowland Heights or the Hotel Fullerton as our group hotel for this tour. We can only decide which hotel to use according to the number of customers and room availability when it is close to departure date. Sometimes , if the seats are sold out on the departure date, we can decide the hotel more quickly. As soon as the hotel is confirmed, we can send you a follow up email. The areas of interest you mentioned are not near our contract hotels, so you would need to arrange your own transportation to these sites from the hotel. If you wish to site see on your own on the first day of the tour, please be advised we will not assist with transportation you may take a taxi to your desired location. We'll enjoy the free buffet lunch in Las Vegas around 12:00 p.m. and then depart from Las Vegas. A flight after 4:00PM will be okay. However, please consult the guide for more assistance when you are on tour if needed. Best Regards, Victor Customer Service Rep
1-Day Grand Canyon West Skywalk Tour" target="_blank">3-Day Bus Tour to Las Vegas, Grand Canyon from Los Ange
Rose
Mar 17, 2014
 
Q:
Hi there, How much free time at the Grand Canyon do you allow, we want to do some exploring or a hike or something.. will this tour allow that? Or can you reccomend a tour that will?
QnA
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A:
| 2014-03-17 20:13:26
Dear Rose, The tour will allow for 3-4 hours of sightseeing at the South Rim of the Grand Canyon on the second day of the tour. You will have approximately 45 minutes to 1 hour to roam on your own inside of the Grand Canyon. Please do consult with your tour guide for a more detailed time frame should there be any changes made to schedule due to unforeseen circumstances such as weather delays or traffic conditions. Best Regards, Jane Customer Service Rep
3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope
Rose
Mar 17, 2014
 
Q:
Thinking of doing this tour with 2 friends. We love nature and really want to explore the canyon, is there enough time at the canyon to really enjoy it.. Would love to do a hike or something for a couple of hours.. is there enough time to do this?
QnA
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A:
| 2014-03-17 20:11:06
Dear Rose, The tour will allow for 3-4 hours of sightseeing at the West Rim of the Grand Canyon on the second day of the tour. Please do consult with your tour guide for a more detailed time frame should there be any changes made to schedule due to unforeseen circumstances such as weather delays or traffic conditions. Best Regards, Jane Customer Service Rep
4-Day Yellowstone National Park, Bryce National Park &
Josephine
Mar 17, 2014
 
Q:
We have four people. We will be arriving Las Vegas(LAS Airport) at night 7:30pm, so will we still be able to join the trip if we give up on the first day Las Vegas tour? Besides, our departing flight to Chicago is on May 21, 1:29pm, will you drop us around JAC Airport at the end of the trip instead of salt lake city.
QnA
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A:
| 2014-03-17 09:43:17
Dear Josephine, Thank you for your inquiry. This tour does not provide airport pickup service as you will meet the group at MGM Grand Hotel at 2:00pm. Please Note: If you forfeit the first day's itinerary, the tour cost will not be adjusted. Although we recommend staying with the group throughout the entire tour, if you wish to join the group at a different location, please leave us a clear note when making your reservation so that we can check with our local office to verify if this is possible. Currently, we are unable to honor your request of Drop of at JAC Airport, as we can only provide drop off service at the Salt Lake Best Regards, Jeremy Customer Service Rep
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